This form should be used by line managers who need to request extra staff. The form includes sections to explain the reasons for the vacancy as well as a brief description of the job duties.

This form is for a manager to request that a job vacancy is advertised, with a summary of the advert and the advertising method.

This form is for a manager to request authorisation for new or replacement staff, giving the proposed job title and salary, and the reason for the request.

This person specification form sets out the essential or desirable criteria for a customer service advisor and can be adapted to suit other job roles. The form includes sections on qualifications, experience and motivation.

This example job description for the role of sales manager sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.

This example job description for the role of sales representative sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.

This blank template job description can be used to set out the job purpose and main duties of any role.

This blank template person specification can be used to set out the essential and desirable criteria of any role.

This example job description for the role of accounts assistant sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role

This is an example job description for a customer services advisor but the sections on key results areas and key interfaces can be adapted for similar roles.

This example job description for the role of receptionist sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.

This policy describes the recruitment referral bonus scheme, where employees are rewarded for introducing a friend or family member who is subsequently recruited.

This document outlines the organisation’s policy on recruitment and selection and covers the recruitment procedure, the process that should be followed and the appeals procedure.