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Just to let you know... If you are an existing user before 18th September, you may notice the model documents have changed. This is to coincide with our website relaunch: we wanted to refresh the content too. Don't worry, these are not legally required changes so you can continue to use the previous version you have saved or downloaded. (We have kept the previous date as well to make it easy to reference.)

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Form

Form for line managers to request extra staff
Form for line managers to request extra staff
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This form should be used by line managers who need to request extra staff. The form includes sections to explain the reasons for the vacancy as well as a brief description of the job duties.
Form to arrange for a job vacancy to be advertised
Form to arrange for a job vacancy to be advertised
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This form is for a manager to request that a job vacancy is advertised, with a summary of the advert and the advertising method.
Form to request authorisation for new or replacement staff
Form to request authorisation for new or replacement staff
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This form is for a manager to request authorisation for new or replacement staff, giving the proposed job title and salary, and the reason for the request.
Person specification form for a customer service advisor
Person specification form for a customer service advisor
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This person specification form sets out the essential or desirable criteria for a customer service advisor and can be adapted to suit other job roles. The form includes sections on qualifications, experience and motivation.

Policy

Recruitment and referral bonus scheme policy
Recruitment and referral bonus scheme policy
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This policy describes the recruitment referral bonus scheme, where employees are rewarded for introducing a friend or family member who is subsequently recruited.
Recruitment and selection policy
Recruitment and selection policy
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This document outlines the organisation’s policy on recruitment and selection and covers the recruitment procedure, the process that should be followed and the appeals procedure.

Template

Blank job description template
Blank job description template
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This blank template job description can be used to set out the job purpose and main duties of any role.
Blank person specification template
Blank person specification template
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This blank template person specification can be used to set out the essential and desirable criteria of any role.
Example job description - accounts assistant
Example job description - accounts assistant
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This example job description for the role of accounts assistant sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role
Example job description - customer services advisor
Example job description - customer service advisor
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This is an example job description for a customer services advisor but the sections on key results areas and key interfaces can be adapted for similar roles.
Example job description - receptionist
Example job description - receptionist
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This example job description for the role of receptionist sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.
Example job description - sales manager
Example job description - sales manager
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This example job description for the role of sales manager sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.
Example job description - sales representative
Example job description - sales representative
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This example job description for the role of sales representative sets out the job purpose and main duties of the role and can be adapted to suit similar roles. The sample also includes a section outlining the person specification for the role.
Job description to advertise vacancy
Job description to advertise vacancy
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Use this table to fill in the relevant details of a job description in order to advertise the position. The table includes a section for the main duties of the role and the person specification.