Just to let you know... If you are an existing user before 18th September, you may notice the model documents have changed. This is to coincide with our website relaunch: we wanted to refresh the content too. Don't worry, these are not legally required changes so you can continue to use the previous version you have saved or downloaded. (We have kept the previous date as well to make it easy to reference.)
Letter confirming successful outcome of mediation meeting
This letter confirms the successful outcome of an informal mediation meeting. A brief summary of the resolution, and agreed action points, should be included.
Letter inviting employee to mediation meeting
This letter invites an employee to an informal mediation meeting. An option for explaining that an external mediation has been arranged is included.
Letter confirming unsuccessful outcome of mediation meeting
This letter confirms to an employee that informal mediation was not successful, and reminds them of the opportunity to use the grievance procedure.