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Just to let you know... If you are an existing user before 18th September, you may notice the model documents have changed. This is to coincide with our website relaunch: we wanted to refresh the content too. Don't worry, these are not legally required changes so you can continue to use the previous version you have saved or downloaded. (We have kept the previous date as well to make it easy to reference.)

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Model documents and policies

Downloadable and customisable documents relating to learning and development strategies.

Policy

Getting the most out of informal and social learning

Getting the most out of informal and social learning

Getting the most out of informal and social learning
Last Modified
This document outlines the differences between informal and social learning, the benefits for organisations and gives examples of different ways of learning informally or through social means. It also describes a number of concerns about encouraging informal and social learning so that they can be addressed.

Working with the IT team

Working with the IT team

Working with the IT team
Last Modified
This document outlines why it is important for L&D to work with the IT team, describing areas for co-operation including infrastructures, BYOD policies, access to external websites and data analytics.

How to set up a corporate university

How to set up a corporate university

How to set up a corporate university
Last Modified
There are seven critical success factors for any corporate university that aims to develop learning and knowledge for the organisation, its employees, and perhaps a broader community. This document gives guidance on setting up a corporate university in keeping with these success factors.

Internal marketing of learning and development

Internal marketing of learning and development

Internal marketing of learning and development
Last Modified
This document provides tips on how to market learning and development services to the internal market (ie within its own organisation). The document outlines the two groups of marketing activities that need to be considered, segmenting the market and the marketing mix, including product, price, place and promotion.

Monitoring and evaluation in education policy

Monitoring and evaluation in education policy

Monitoring and evaluation in education policy
Last Modified

For use in educational organisations, this policy can be used to outline how monitoring and evaluation will be undertaken within your organisation. The policy includes information on how pupil performance will be evaluated, the methods for monitoring and the responsibilities of individuals undertaking this.

Learning and development policy

Learning and development policy

Learning and Development Policy
Last Modified
This document can be used as the basis for a learning and development policy. Each section has notes explaining what should be included alongside example statements for guidance. The policy covers the principles of L&D, the strategy, roles and responsibilities, as well as details on issues surrounding health and safety and equality.

Measures in evaluating learning

Measures in evaluating learning

Measures in evaluating learning
Last Modified
How well learning works may be measured in a number of different ways, and against a variety of criteria. This document provides a simple classification of the measures that may be used in evaluating learning, including return on investment (ROI).

Outsourcing versus insourcing

Outsourcing versus insourcing

Outsourcing versus insourcing
Last Modified
One of the most common decisions confronting a learning and development professional is whether to meet learning needs from internal resources or to draw upon the resources of an external provider. This document looks at the advantages and disadvantages of outsourcing and insourcing.

Questionnaire