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Just to let you know... If you are an existing user before 18th September, you may notice the model documents have changed. This is to coincide with our website relaunch: we wanted to refresh the content too. Don't worry, these are not legally required changes so you can continue to use the previous version you have saved or downloaded. (We have kept the previous date as well to make it easy to reference.)

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Letter

Employer response to request for flexible working - accepting request

Employer response to request for flexible working - accepting request

Employer response to request for flexible working - accepting request
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This letter should be used to accept an employee's request for flexible working. The letter includes example paragraphs for use in different scenarios: following an original request for flexible working; and alternative paragraphs for use following a successful appeal against an earlier refusal of flexible working. It is important to adapt this letter carefully and ensure that the amended terms reflect both parties’ intentions. If the new terms are not honoured there will be a contractual breach. Points to consider include covering all future eventualities.

Employer response to request for flexible working - declining request

Employer response to request for flexible working - declining request

Employer response to request for flexible working - declining request
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This letter should be used when declining an employee's request for flexible working. The letter includes example paragraphs for use in different scenarios: following an original request for flexible working; and alternative paragraphs for use following an unsuccessful appeal.

Letter confirming an extension of time in relation to the flexible working process

Letter confirming an extension of time in relation to the flexible working process

Letter confirming an extension of time in relation to the flexible working process
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This letter template informs an employee that the employer has been unable to conclude the decision-making process in response to their flexible working request within the three-month statutory time limit and confirms the reasons for this. The letter also confirms how long the extended timescale for considering the request will be and outlines what steps will be taken during this time.

Letter confirming the outcome of a flexible working appeal

Letter confirming the outcome of a flexible working appeal

Letter confirming the outcome of a flexible working appeal
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This template letter gives a summary of what was discussed during the flexible working appeal and notifies the employee of your decision. The letter includes options to either approve the request on a temporary or permanent basis and confirm new working patterns or to notify that the appeal has not been upheld. There is also an optional clause outlining an offer of an alternative flexible working arrangement.

Letter for an employee to request flexible working

Letter for an employee to request flexible working

Letter for an employee to request flexible working
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This letter should be used by employees to make an application to work flexibly. The letter confirms that the employee is eligible to make a request and outlines the hours/days and location of their requested working arrangement. The letter also includes sections for the employee to detail how a change in their working arrangement would affect their employer and colleagues and how this change could be dealt with.

Letter inviting an employee to a flexible working appeal meeting

Letter inviting an employee to a flexible working appeal meeting

Letter inviting an employee to a flexible working appeal meeting
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This template letter acknowledges an employee’s intention to appeal against a decision to refuse a flexible working request and invites the employee to a meeting to discuss the appeal. The letter confirms the time and date, and let the employee know that they are entitled to bring a colleague.

Policy

Flexi-time policy

Flexi-time policy

Flexi-time policy
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Use this policy to outline the Company’s flexi-time system to employees, explaining how hours will be recorded, what are the flexible working hours (including core hours) and how the system will be monitored.

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Homeworking policy

Homeworking policy

Homeworking policy
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This policy includes information on applying for homeworking, trial periods, training, management supervision, care and security, and the equipment that will be provided by the company.

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Job-share scheme

Job-share scheme

Job-share scheme
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This document outlines an organisation's job share scheme, describing its key features, how employees can apply, the number of hours employees would be required to work and what happens when one half of the job share leaves.

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Term-time working policy

Term-time working policy

Term-time working policy
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This policy covers aims and principles, eligibility, requests, dealing with requests, appeals, annual leave, remuneration and other terms and conditions, and termination of the term-time working arrangement.

Questionnaire

Homeworking questionnaire

Homeworking questionnaire

Homeworking questionnaire
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An employee's homeworking arrangements must comply with health and safety requirements. This questionnaire is to be completed by those employees applying to work from home.