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Employer response to request for flexible / hybrid working - accepting request

Employer response to request for flexible / hybrid working - accepting request

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This letter should be used to accept an employee's request for flexible working. Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 
 
The letter includes example paragraphs for use in different scenarios: following an original request for flexible working; and alternative paragraphs for use following a successful appeal against an earlier refusal of flexible working. It is important to adapt this letter carefully and ensure that the amended terms reflect both parties’ intentions. If the new terms are not honoured there will be a contractual breach. Points to consider include covering all future eventualities.

Employer response to request for flexible / hybrid working - declining request

Employer response to request for flexible / hybrid working - declining request

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This letter should be used when declining an employee's request for flexible working. 

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

The letter includes example paragraphs for use in different scenarios: following an original request for flexible working; and alternative paragraphs for use following an unsuccessful appeal.

Letter arranging trial period for flexible / hybrid working

Letter arranging trial period for flexible / hybrid working

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This letter confirms the dates of a trial period for a flexible and / or hybrid working arrangement, detailing any salary alterations and what will happen once the trial period ends.

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

Letter confirming an extension of time in relation to the flexible / hybrid working process

Letter confirming an extension of time in relation to the flexible / hybrid working process

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This letter template informs an employee that the employer has been unable to conclude the decision-making process in response to their flexible working request within the three-month statutory time limit and confirms the reasons for this. The letter also confirms how long the extended timescale for considering the request will be and outlines what steps will be taken during this time.

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

Letter confirming the outcome of a flexible / hybrid working appeal

Letter confirming the outcome of a flexible / hybrid working appeal

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This template letter gives a summary of what was discussed during the flexible working appeal and notifies the employee of your decision. The letter includes options to either approve the request on a temporary or permanent basis and confirm new working patterns or to notify that the appeal has not been upheld. There is also an optional clause outlining an offer of an alternative flexible working arrangement.

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

Letter for an employee to request flexible / hybrid working

Letter for an employee to request flexible / hybrid working

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This letter should be used by employees to make an application to work flexibly.

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

The letter confirms that the employee is eligible to make a request and outlines the hours/days and location of their requested working arrangement. The letter also includes sections for the employee to detail how a change in their working arrangement would affect their employer and colleagues and how this change could be dealt with.

Letter inviting an employee to a flexible / hybrid working appeal meeting

Letter inviting an employee to a flexible / hybrid working appeal meeting

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

This template letter acknowledges an employee’s intention to appeal against a decision to refuse a flexible working request and invites the employee to a meeting to discuss the appeal. The letter confirms the time and date, and let the employee know that they are entitled to bring a colleague.

Letter inviting an employee to a flexible / hybrid working meeting

Letter inviting an employee to a flexible / hybrid working meeting

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

The template letter confirms the date and time of a meeting to discuss an employee’s request to work flexible and confirms the attendees and their roles. The letter also informs the employee that they are entitled to bring a colleague.

Letter rescheduling a flexible / hybrid working appeal meeting

Letter rescheduling a flexible / hybrid working appeal meeting

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

This template letter arranges a revised time to meet an employee who is appealing a decision on flexible working. The letter confirms the attendees and their roles.

Letter rescheduling a flexible / hybrid working meeting

Letter rescheduling a flexible / hybrid working meeting

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

This letter reschedules a meeting to discuss a flexible working request, confirming the new time and date and the attendees and their roles.

Flexi-time policy

Flexi-time policy

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Use this policy to outline the Organisation's flexi-time system to employees, explaining how hours will be recorded, what are the flexible working hours (including core hours) and how the system will be monitored.

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Homeworking policy

Homeworking policy

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This policy includes information on applying for homeworking, trial periods, training, management supervision, care and security, the equipment that will be provided by the company and homeworking abroad.

Job-share scheme

Job-share scheme

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This document outlines an organisation's job share scheme, describing its key features, how employees can apply, the number of hours employees would be required to work and what happens when one half of the job share leaves.

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Term-time working policy

Term-time working policy

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This policy covers aims and principles, eligibility, requests, dealing with requests, appeals, annual leave, remuneration and other terms and conditions, and termination of the term-time working arrangement.

Homeworking questionnaire

Homeworking questionnaire

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An employee's homeworking arrangements must comply with health and safety requirements. This questionnaire is to be completed by those employees applying to work from home.

Letter to employee on receipt of a non-statutory flexible / hybrid working request

Letter to employee on receipt of a non-statutory flexible / hybrid working request

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

This template letter can be used to inform an employee whether their non-statutory flexible working request will be considered and, if so, whether this will be carried out under the normal statutory procedure or if an alternative process will be used. Where the request will not be considered at this time, the letter reminds employees of the conditions they are required to meet in order to make a statutory request in the future.

Letter to employees informing them of the availability of flexible / hybrid working

Letter to employees informing them of the availability of flexible / hybrid working

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

This template letter can be used to confirm the availability of flexible working arrangements to employees, whether in a specific department or across the organisation. The letter informs employees of the process if they wish to make a request and directs them to the internal flexible working policy for more details.

Letter confirming trial period of flexible / hybrid working was successful

Letter confirming trial period of flexible / hybrid working was successful

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

Following a trial period of flexible working, this letter can be used to confirm that the trial was successful and the employee's terms and conditions will be permanently varied. The letter contains details of the permanent change and reminds the employee that a further amendment will require an additional flexible working request.

Letter confirming trial period of flexible / hybrid working was unsuccessful

Letter confirming trial period of flexible / hybrid working was unsuccessful

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

Following a trial period of flexible working, this letter can be used to inform the employee of the reasons why the trial was not successful. The template can be adapted to either confirm that the employee's terms will revert back to normal or to invite the employee to a further meeting to discuss an alternative arrangement.

 

Form for flexible / hybrid working audit

Form for flexible / hybrid working audit

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This form can be used to undertake an audit on flexible working arrangements within your organisation, examining whether existing arrangements apply and how well these are communicated and understood.

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Letter requiring further information for statutory flexible working application

Letter requiring further information for statutory flexible working application

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Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

This letter can be used to request further information from an employee in order to process their statutory flexible working application. The letter confirms the required information and provides the employee with a time period within which to provide this.

Letter inviting an employee to a meeting after flexible / hybrid working trial period

Letter inviting an employee to a meeting after flexible / hybrid working trial period

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This letter can be used to invite an employee to a follow up meeting to discuss their trial period of flexible working. 

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

The letter confirms the considerations which will be discussed at the meeting in order to make a decision regarding the outcome of the trial.

Letter to managers concerning the availability of flexible / hybrid working

Letter to managers concerning the availability of flexible / hybrid working

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This letter can be used to inform managers of the availability of flexible working within their department, in order to process flexible working requests.

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

The letter also reminds managers that they remain entitled to submit a flexible working request and will not be subjected to a detriment if they choose to do so.

Homeworker agreement

Homeworker agreement

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This document should be distributed to all staff before they commence a period of homeworking. It outlines the terms and conditions of their homeworking arrangement alongside confirming that the organisation reserves the right to cancel this arrangement at any time. It also includes a clause outlining the arrangements should an exceptional circumstance arise, such as pre-planned blackouts or power cuts. 

Employer’s response to a request for temporary flexible / hybrid working during Ramadan

Employer’s response to a request for temporary flexible / hybrid working during Ramadan

This letter can be used to agree to temporary changes requested by an employee during the month of Ramadan, including working in a hybrid way and spending some time working from home. 

Flexible working is a catch-all term for any way of working other than what was originally contracted, and can include requests to work from home, or to move to hybrid working. 

Hybrid working policy

Hybrid working policy

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This policy outlines the organisation's stance on eligibility for hybrid working, when it will be permitted and the terms under which staff will operate. 

It uses the standard statutory flexible working procedure for employers to permanently request hybrid working. 

Homeworking policy

Homeworking policy

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This policy includes information on applying for homeworking, trial periods, training, management supervision, care and security, the equipment that will be provided by the company and homeworking abroad.