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Managing sickness absence

Sickness absence is a considerable concern for many organisations. While employees will, on occasions, be sick, organisations should try to ensure that effective absence management procedures are in place to minimise the impact of sickness within the organisation.

This resource examines ways of improving attendance, managing short-term and long-term absence.

For information on statutory sick pay, please see the Statutory Sick Pay topic.

Key points:

  • Absence should be recorded in such a way as to ensure that reasons for absence are clear and that any patterns in absence can be identified. 

  • Absence data should be reviewed by the organisation as a whole and also by individual managers who may be able to identify potential problems. 

  • Where an employee is on long-term sick leave, it is important to keep lines of communication open.