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Agency workers

Overview
The rights of temporary staff supplied by employment agencies will depend on their employment status - as either employee or worker.

Key points

  • The rights of temporary staff supplied by employment agencies will depend on their employment status.
  • A temporary worker may or may not be an employee of the employment agency through which they are allocated work. Their status will depend on the terms of their contract and the nature of the working relationship.
  • It is possible for an individual working through a limited company to assert that they are an employee of the organisation for which they work, provided certain key criteria are met.
  • Employment businesses used to be able to use Swedish Derogation, or Pay Between Assignment, employment contracts to opt-out of equal treatment in relation to pay once the agency worker reaches 12 weeks’ service within an assignment. From 6 April 2020, the opt-out provisions of these contracts were removed. 

Recent developments 

The Workers (Predictable Terms and Conditions) Act becomes law
Acas begins consultation on predictable terms Code of Practice

On 25 October 2023 Acas opened consultation on a new Code of Practice on handling requests for a predictable working pattern, following the passing into law of the the Workers (Predictable Terms and Conditions) Act. More information is available in our 'in-depth' section. 

Consultation launched to allow agency workers to cover for striking workers

Following the High Court decision that ruled the government’s repeal of the ban on using agency workers during strike action unlawful, resulting in the ban being reinstated, the government launched consultation to once again overturn this on 16 November 2023.